First Philippine Realty Corporation uses a third-party service to analyze non-identifiable web traffic data for us. This service use cookies. Data generated is not shared with any other party. For more info, see our Privacy Policy
Last updated: 25 Mar 2019
First Philippine Realty Corporation (FPRC) and its hotel unit the Eugenio Lopez Center (ELC) is committed to respecting and protecting your data privacy rights as a data subject in accordance of RA10173 known as Data Privacy Law of 2012, it’s implementing laws of the Republic of the Philippines.
The term “personal data” in this notice refers to personal information which is capable of identifying you as individual. You can visit our website without providing any personal data or information. When you need to collect personal data from you with a particular service, we will ask you to voluntary supply us with the information we need. Personal data may be collected as part of: 1. Fulfilling reservations or requests for information or services 2. Accommodation your personal preferences 3. Purchasing our products and services Type Personal Information we collect and process: 1. Your personal details, contact information, passport and credit card information 2. Guest stay information, date of arrival and departure, special request made and telephone numbers dialled and faxes and telephone messages received. 3. Any information necessary to fulfil special request (for example leisure, travel and guest preference); 4. Your reviews and opinions about our services 5. Information collected through the closed circuit television (CCTV) other security systems in place; and 6. Information relating to the credit of customers and guests’.
We may use and disclose relevant portions of your personal data and information in order to: 1. Process and /or confirm hotel arrangements and restaurant reservations; 2. Provide and charge for the hotel accommodations and other services you purchase; 3. Provide privileges, benefits and services to you; 4. Provide you a better, more personalized level of service; 5. Fulfil contractual obligations to you, anyone involved in the process of making your travel arrangements (e.g. travel agents, group travel organizers and your employer) and vendors (e.g. credit card companies) 6. Conduct market analysis, market research, customer satisfaction and quality assurance surveys; 7. Respond to requests for information and request 8. Provide for the safety and security of guests; 9. Administer general record keeping; 10. Facilitate direct marketing promotional and customer management purposes, including sending you sales promotional communications and special offers; 11. Facilitate matching for whatever purpose with other personal data; 12. Meet legal and regulatory requirements 13. Disclosure and Sharing of Personal Data and Collected Data FPRC reserve the right disclose any personal data and information we have concerning you. If we are compelled to do so by a court of law or requested to do so by a government entity or we determine if necessary or desirable to comply with the law or to protect or defend our rights or property. We also reserve the right to retain information collected and to process such information to comply with accounting and tax rules and regulations. We may share aggregated demographic information with business partners, affiliates or entities. This aggregates information is not linked or traceable to any personally identifiable information about you. Except as described herein, we do not permit the sale or transfer of personally identifiable information to third parties.
We intend to use your personal information (including your name, address, telephone numbers, email and other contact details) to send you marketing communications such as direct e-mail;, telephone calls SMS containing news, offers, promotions, events to be offered by us or by our business partners in relation to the following classes of products and services; travel, transportation, retail, food and beverage, credit cards, financial and investment services, real estate, publications, fashion and jewellery, leisure and sports, health and wellness, non-profit organization, telecommunications, social networking media and public relations.
We may not use your personal information for direct marketing activities without your knowledge and consent. We will always ask for your consent before we use your personal information for direct marketing.
Our Commitment to Data Security
In order to maintain the accuracy of your personal data including preventing unauthorized access to and ensuring the correct use of your personal data, we strictly implement physical, electronic and managerial measures to ensure the safeguard the personal data we collect. Review and monitoring are regularly conducted as necessary. Every effort has been made to protect your personal data, no security measures can guarantee that your personal data and information will not be subject to interference, misuse or hacking and we shall not be responsible for any loss, misuse or alterations arising as a result of such incidents.
Children and Minors
FPRC does not knowingly collect personal information from children or minors. If you are a child or minor, you may only use our website and services with the permission of your parent or guardian.
Anonymous Browsing
Visitors to our website www.elcenter.com.ph do so on anonymous basis. We have not configured our website to collect any information from your computer without your input, unless you voluntarily and knowingly provide information, we will not know your identity, your email address, or any other information identifiable to you.
Accessing and Correcting your Personal Data
You may entitled to certain rights in relation to the Personal data collected from you, including the right to access and correct your personal data being process, objects to the processing, and to lodge complaints before National Privacy Commission or NPC in case of violation of your rights as data subject.
You may send us an email at contact us at www.elc.com.ph to request access to, correct and/or delete and Personal Data that you provided to us. However, if you choose not to provide certain details, some of your experiences with us may be affected (for example, we cannot take a reservation without a name)
Contact Information
Should you have any questions and/or concerns regarding this privacy notice, FPRC use your Personal and Collected Data, or your rights in relation thereto under the Data Privacy Act of 2012, please contact the FPRC Data Protection Officer at the following dpo@fprc.com.ph and (+632)8254-3068.
